FAQ 06

Why don’t you have a phone number? How can I contact you?

In order to keep administration costs down, we have not set up a phone line. Again, we do not have the manpower or resources to take phone calls. If you have issues pertaining to your invoice, collections notice, late fees/etc, please contact our management company, Accredited Condominium Management Services Ltd. (ACMS) directly.

ACMS
8, 11010 – 46 St SE
Calgary AB T2C 1G4
TEL 403 253-7525
FAX: 403 253-0673

Email contact person at ACMS is Crystal Deley: crystal@acms.ca

Website: http://www.acms.ca

Please keep in mind that we are 100% volunteer run. No one wants to volunteer to answer phone calls from Cougar Ridge’s >1500 households, as that would be overwhelming.

The best way to contact us is by email at feedback@mycougarridge.com. The CRRA email is checked almost daily by our board volunteers. Please remember the CRRA is run entirely by a small number of volunteers, so be patient while waiting for a response. If you are inquiring about your account, late notices or collections, please contact our management company directly. They manage all our books, accounts, invoicing, collections, etc.