Category Archives: Resident’s Association

2019Q2 News

Cougar Ridge Residents Association (CRRA) Update        Summer 2019

 After a cold and wet month of May, summer is finally in full swing here in Calgary!  You’ve probably seen the Pixie Gardens landscaping crews out in Cougar Ridge, preparing bedding areas, planting flowers, weeding, watering and making our community beautiful. New flower varieties were planted this year, to mitigate growth of certain weeds that have been problematic in the past. New kinds of flowers were planted in the boulevard planters as well. We are pleased with the work so far and look forward to a hot, colourful and flowery summer ahead!

If you have any ideas for potential landscaping enhancements, know of potential problem areas, or see planters with no flowers yet, please email us at feedback@mycougarridge.com We always love to hear from the community.  For general green space (parks/fields/boulevards) grass mowing or weed concerns, please direct those to the City of Calgary’s 311 email or phone line. 

2019 CRRA annual fees are due June 29, 2018.  Our new management company, First Service, has sent out all invoices on our behalf. You should have received these in the mail, and for those of you who provided email addresses, via email as well.  We are pleased to offer more payment options for our member residents this year. Please ensure your 2019 fees have been paid and that your account is up to date. Fees should be made payable to the Cougar Ridge Residents Association

For information regarding the status of CRRA annual fees, calendar year and arrears, please contact First Service directly.  Email:  grant.becker@fsresidential.comor phone 855-266-3601. Please remember to advise First Service when you sell your home, to ensure their records are accurate and up to date. Their website is www.fsresidential.com. Alternately, you can also email us at feedback@mycougarridge.com

For those with accounts in arrears, collections procedures will follow.  Please remember that your fees are mandatory and you agreed to pay these fees when you purchased your home, as per the encumbrance on your land title.  CRRA fees are not optional fees and they are separate from the West Springs Cougar Ridge Community Association fees.

First Service Residential is the new management company responsible for all CRRA accounts.  This includes mailing of invoices, financials, and collections.

Our primary contact for the CRRA account is Grant Becker, Community Manager.
1100, 840-7th Ave SW | Calgary, AB T2P 3G2 
Toll Free 855.266.3601 
Email: grant.becker@fsresidential.com
Website: www.fsresidential.com

CRRA 2019 Annual General Meeting

Our 2019 Annual General Meeting will be held in October 2019. Details regarding this will be sent out this fall.  Please consider volunteering to be a board member for the CRRA.

Did You Know:HOA Stands for Home Owners Association and is an organization in a planned subdivision or community. Those who purchase a property within a HOA jurisdiction automatically become members and are required to pay annual dues. In our community of Cougar Ridge, this organization is called the Cougar Ridge Residents Association (CRRA).  The CRRA is responsible for collecting and administering these funds, which are used for community enhanced landscaping initiatives.  This is separate from the basic green spaces work (like mowing of common areas/fields/etc.), done by the City of Calgary and other community initiatives and organizations like the West Springs Cougar Ridge Community Association.  The CRRA HOA holds an Annual General Meeting, to elect voluntary members to the HOA board, that will implement initiatives for the upcoming year. 

Who are we? The CRRA is a non-profit organization responsible for the ongoing maintenance of common spaces as well as landscaping enhancements in the community of Cougar Ridge. A volunteer Board of Directors manages the CRRA. These individuals are Cougar Ridge residents elected at the Association’s Annual General Meeting, held each October. 

The CRRAs mandate andobjective is the beautification of Cougar Ridge, through the management of neighbourhood enhancements such as flowerbeds, entrance areas, planters and extra landscaping and maintenance of city boulevards, medians and parks.   These enhancements are only possible through the annual CRRA fees, which are mandatory and listed on your land title.  All homes built in Cougar Ridge under the United Communities and some other developers have the encumbrance on the land title and are legally required to pay it each year.  

What is the difference between the CRRA and WSCR Community Association? The CRRA is a separate organization from the West Springs Cougar Ridge Community Association. The WSCR Community Association is also a volunteer-based organization with various responsibilities including issues affecting the community, sports activities, a community newsletter as well as community events.  Membership in the WSCR is optional.  

The CRRA will continue to submit regular articles to be published in the WSCR Community Association newsletter, so that you are kept informed of what is happening in the community with respect to landscaping.  Please also check our website for new information and updates: www.mycougarridge.com

Wishing you a wonderful summer ahead!

Submitted by Natacha Welsh and your 2018-2019 CRRA Board of Directors
A .pdf is also available for download.

Collection Policy 2019

The new collection policy is effective May 1st, 2019 and was approved by the board on April 9th, 2019. This Policy is put forth in accordance with the Memorandum and Articles of Association and the Encumbrances registered on each title for the Cougar Ridge Residents Association.

January 1st – Fiscal Year begins. Unpaid accounts are now 6 months overdue. INTEREST at the rate of 18% per annum is calculated and added to the amount owing, a title search will be completed and a CRRA DEMAND LETTER will be sent to the Registered Owner on Title via prepaid registered post. A $100 fee will be included to cover the cost of obtaining the Title search and associated administrative fees. The Member Registry Roll will be updated with the current owner’s information. The DEMAND LETTER will state that payment is required by January 15th.

January 15th Last attempt letters sent for overdue accounts.

January 31st Mortgage Letters [if applicable] sent for properties that are still overdue.

February 10th At the Board’s discretion, unpaid accounts are turned over to Legal for further collection, including foreclosure if necessary. All legal costs billed back to overdue accounts.

May 1st, invoices detailing the Annual Rent Charge (FEES), plus applicable taxes including GST, are sent out to Members with Payment DUE DATE June 29th of the same year. The fees cover the fiscal year – January 1st to December 31st. Any overdue accounts are charged INTEREST at the rate of18% per annum at this time.

June 29th – ANNUAL FEES DUE. If payment is not received, PAST DUE Statements issued.

August 31st PAST DUE: SECOND NOTICE Statements issued.

October – AGM – New Board of Directors Elected.

December 31st – Fiscal Year ends.

Accounts that remain unpaid are subject to further collection by the Cougar Ridge Residents Association’s legal counsel, including foreclosure on the property; all legal and collection costs are charged back to the owner. Foreclosure proceedings are initiated at the instruction of the Board of Directors.

Cheques are made payable to the COUGAR RIDGE RESIDENTS ASSOCIATION.

It is each member’s responsibility to ensure that payment clears their bank accounts and their account remains in good standing.

Tenants of rental properties should check with their landlords regarding CRRA fees if they are uncertain who is responsible for paying the fees.

Annual Fees are to be made Payable to the Cougar Ridge Residents Association
Payments are received by the Management Company:
First Service Residential
Suite 1100, 840 – 7th Avenue SW,
Calgary, Alberta T2P 3G2
(855) 266-3601

2019Q1 News

With the deep freeze continuing this February, we are all looking forward to spring’s first blooms and some green grass!  Your CRRA Board is already hard at work, planning ahead for the 2019 landscaping season.

IMPORTANT NEWS

The Cougar Ridge Resident’s Association (CRRA) has retained a new management company, effective January 1, 2019. First Service Residential is the new management company responsible for all CRRA accounts.  This includes mailing of invoices, financials, and collections.

Grant Becker
Community Manager

1100, 840-7th Ave SW | Calgary, AB T2P 3G2 
Toll Free 855.266.3601 
Email: grant.becker@fsresidential.com
www.fsresidential.com

CRRA 2018 Annual General Meeting

Our 2018 Annual General Meeting was held on October 16, 2018.  Thank you to those who took the time to attend.  A new Board of Directors was elected and is comprised of ten volunteer residents of Cougar Ridge.  We are thrilled to welcome our new volunteers!  The new Board has been meeting approximately once a month. 

One of the first priorities of the new board was to go to tender for a management company, as our contract with ACMS was up 31Dec2018.  The board reviewed all proposals and voted to appoint First Service as its new management company.

Reminder 2018 CRRA Fees: 2018 CRRA annual fees were due June 29, 2018. Our management company at the time, ACMS, sent out the invoices on our behalf.  Please ensure your 2018 fees have been paid and that your account is up to date. Fees should be made payable to the Cougar Ridge Residents Association.  If your fees have not yet been paid, please contact Grant Becker at First Service, to ensure these are paid ASAP. 

For information regarding the status of CRRA annual fees, calendar year and arrears, please contact First Service directly.  Email:  grant.becker@fsresidential.comor phone 855.266.3601 .Please remember to advise First Service when you sell your home, to ensure their records are accurate and up to date. Their website is www.fsresidential.comAlternately, you can also email us at feedback@mycougarridge.com

For those with accounts in arrears, collections procedures will follow.  Please remember that your fees are mandatory and you agreed to pay these fees when you purchased your home, as per the encumbrance on your land title.  

2019 CRRA Fees – Invoices for your 2019 annual fees will be mailed out by ACMS in May and fees will be due on 29Jun2019.  Please keep an eye out for your invoice this spring and pay your invoice on time. 

Landscaping

We hope you were pleased with the wonderful landscaping work completed by our contractor, Pixie Gardens, in 2018. Pixie Gardens will be responsible for all landscaping to be completed for the 2019 planting season.

If you have any ideas for potential landscaping enhancements or know of potential problem areas, please email us at feedback@mycougarridge.com We always love to hear from the community.  

Who are we? 

The CRRA is a non-profit organization responsible for the ongoing maintenance of common spaces as well as landscaping enhancements in the community of Cougar Ridge. A volunteer Board of Directors manages the CRRA. These individuals are Cougar Ridge residents elected at the Association’s Annual General Meeting. 

The CRRAs mandate andobjective is the beautification of Cougar Ridge, through the management of neighbourhood enhancements such as flowerbeds, entrance areas, planters and extra landscaping and maintenance of city boulevards, medians and parks.   These enhancements are only possible through the annual CRRA fees, which are mandatory and listed on your land title.    

The CRRA is a separate organization from the West Springs Cougar Ridge Community Association. The WSCR Community Association is also a volunteer-based organization with various responsibilities including issues affecting the community, sports activities, a community newsletter as well as community events. 

The CRRA will continue to submit regular articles to be published in the WSCR Community Association newsletter, so that you are kept informed of what is happening in the community with respect to landscaping.  Please also check our website for new information and updates: www.mycougarridge.com

Submitted by Natacha Welsh and your 2018-2019 CRRA Board of Directors. This can also be downloaded in .pdf format.

Annual General Meeting 2018

Mark your calendars for the upcoming AGM!!

This year’s Annual General Meeting is scheduled for Tuesday, October 16th at 7:00 pm at the Calgary Waldorf School (515 Cougar Ridge Drive SW).  You will be receiving your AGM package shortly by e-mail or mail from our management company, Accredited Condominium Management Services (ACMS).  If you are unable to attend, please forward your proxy form to ACMS.

Volunteering for the CRRA is a great way to get involved and have your voice heard with regards to the landscaping and beautification of Cougar Ridge, so we hope you will consider running for the Board as we are always looking for new volunteers.  It is not a big time commitment. The Board meets one evening a month starting November through June of the following year and reconvenes in September.

The draft AGM minutes from October 2017 are available for review, as well as the 2017 financial statement.

We look forward to seeing as many of you at the AGM!

May / June 2018 Newsletter

Member Resident Fees

Cougar Ridge Residents Association (CRRA) 2018 Member Resident Fees Are Due 29Jun2018

Attention Cougar Ridge Residents:  Please be on the lookout for your 2018 CRRA annual invoice in the mail. 

Who should be receiving this invoice? The CRRA fee is a legal requirement and has been registered with Alberta Land Titles as an encumbrance on each and every residential property that was developed wholly, or in partnership with United Communities Inc. In other words, each person with this encumbrance agreed to pay the mandatory annual fees when they purchased the property. This includes the newer Apex Development at Paskapoo Slopes, as well as all those homes developed by United Communities.

What is the 2018 annual fee? The 2018 fee is $104.65 +GST = $109.88.

This is a 1.6% increase over last year’s fee (as per CPI for Calgary).

When are my fees fee due? Fees are due June 29, 2018.

Please ensure your account is up-to-date and pay your fees on time to avoid interest and penalties.

 How do I pay my fees?

  • Cheques or cash are accepted. For e-transfers, please contact ACMS to arrange this.
  • Cheques should be made payable to the Cougar Ridge Residents Associationand all payments should be sent to our Management Company, ACMS.

ACMS Mailing Address:

8, 11010 – 46 Street SE
Calgary, AB T2C 1G4

Who is ACMS? Accredited Condominium Management Services (ACMS), is our Management Company.  They manage the CRRA account, financials and send out annual invoices on our behalf.

 How do I get more information about my account and who do I contact with questions? Email our ACMS Consultant Tomoko Sato at tomoko@acms.caor phone 403 253-7525, extension 4201.

Tips

  • Please include your home address with your payment.
  • Please advise ACMS when you sell your home.
  • If you are a renter, please deliver this invoice to your landlord immediately.

Why is important that I pay my fees? When member residents fail to pay their fees, not only is this not abiding by the encumbrance on your land title and unfair to other member residents, but it also means we can’t accomplish our landscaping and maintenance goals for that year. Late fees will incur interest and extra penalties.

 Who are we? The CRRA is a non-profit organization responsible for the ongoing maintenance of common spaces as well as landscaping enhancements in the community of Cougar Ridge. A volunteer Board of Directors manages the CRRA. Our mandateis the beautification of Cougar Ridge, through the management of neighbourhood enhancements such as flowerbeds, entrance areas, planters and extra landscaping and maintenance of city boulevards, medians and parks.   These enhancements are only possible through the annual CRRA fees.

Landscaping

Our contractor, Pixie Gardens, will be out in the community very soon.  They have already completed the cleanup of the beds, removal of winter planters, etc. You will soon see flowers planted on the boulevards, in the entrance areas, in all the planters throughout the community and in some of the parks.  In addition, more work will be done on the west tree berm.  We’re all eager to see Cougar Ridge in full bloom!

Note – Only those areas that are part of the CRRA (where member resident pay the annual fees) will have landscaping work.  Non paying areas only get the basic City of Calgary services (no enhanced landscaping beyond mowing).

If you have new landscaping ideas or any areas of concern, please email us at feedback@mycougarridge.com.

 

Help us make Cougar Ridge a beautiful place to live by paying your fees on time.

Thank you!

Your 2017-2018 CRRA Board of Directors
Website www.mycougarridge.com
Email feedback@mycougarridge.com

New Collection Policy – Effective May 1st 2018

CRRA Collection Procedures Policy

Effective Date: May 1st, 2018

This Policy is put forth in accordance with the Memorandum and Articles of Association and the Encumbrances registered on each title for the Cougar Ridge Residents Association.

  1. May 1st, invoices detailing the Annual Rent Charge, plus applicable taxes including GST, are sent out to Members with Payment required by June 29th of the same year. The fees cover the fiscal year – January to December.
  2. If payment is not received by the Due Date of June 29th, a statement is sent out to the Member with the stamp: PAST DUE.
  3. If payment is not received by August 31st, a second statement is sent to the Member with the stamp PAST DUE: SECOND NOTICE.
  4. If the account remains unpaid on January 1st of the following year (6 months overdue), interest at the rate of 18% per annum is calculated and added to the amount owing, a title search will be completed and a DEMAND LETTER will be sent to the Registered Owner on Title via prepaid registered post. A $70 fee will be included to cover the cost of obtaining the Title search and associated administrative fees. The Member Registry Roll will be updated with the current owner’s information.
    1. The DEMAND LETTER will state that payment is required by January 31st or a Caveat will be registered against the title of the property. The cost of registering the Caveat is $168 and is charged back to the owner.
  5. Accounts that remain unpaid are subject to further collection by the Cougar Ridge Residents Association’s legal counsel, including foreclosure on the property; all legal and collection costs are charged back to the owner. Foreclosure proceedings are initiated at the instruction of the Board of Directors, usually once an account approaches $1,000 overdue (approximately 3 years of outstanding dues and collection fees).
  6. Cheques are made payable to the COUGAR RIDGE RESIDENTS ASSOCIATION
  7. A copy of the collection policy should be included with all invoicing notices sent to members.
  8. It is each member’s responsibility to ensure that payment clears their bank accounts and their account remains in good standing.
  9. Tenants of rental properties should check with their landlords regarding CRRA fees if they are uncertain who is responsible for paying the fees.
 Annual Fees are to be made Payable to the Cougar Ridge Residents Association.
Payments are received by the Management Company:
Accredited Condominium Management Services Ltd. (ACMS)
Suite 8, 11010 46th Street SE
Calgary, Alberta
T2C 1G4
(403) 253-7525

 

Approved by the Board of Directors April 22, 2018.  A copy of the policy is available in PDF format.

Annual General Meeting 2017

Mark your calendars for the upcoming AGM!!

This year’s Annual General Meeting is scheduled for Tuesday, October 24th at 7:00 pm at the Calgary Waldorf School (515 Cougar Ridge Drive SW).  You will be receiving your AGM package shortly by e-mail or mail from our management company, Accredited Condominium Management Services (ACMS).  If you are unable to attend, please forward your proxy form to ACMS.

Volunteering for the CRRA is a great way to get involved and have your voice heard with regards to the landscaping and beautification of Cougar Ridge, so we hope you will consider running for the Board as we are always looking for new volunteers.  It is not a big time commitment. The Board meets one evening a month starting November through June of the following year and reconvenes in September.

The draft AGM minutes from October 2016 are available for review, as well as the 2017 financial statement.

We look forward to seeing as many of you at the AGM!